Responsible Gaming
Gaming Should Be Entertainment
At Dell Bianco, we believe that online pokies and casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the house always has an edge, and you should never gamble with money you cannot afford to lose.
Please gamble responsibly and within your means. Set limits before you play and stick to them.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state or territory) to use our website and participate in online gaming. We take responsible gaming seriously and comply with all Australian gambling laws and regulations.
If you are under the legal age to gamble, please do not use this website. Parents and guardians are encouraged to monitor their children's internet activity.
Warning Signs of Problem Gambling
If you experience any of the following signs, you may be developing a gambling problem:
- Chasing losses: Gambling with more money to try to recover previous losses
- Hiding gambling activity: Keeping your gaming secret from family or friends
- Loss of control: Being unable to stop or reduce your gaming despite wanting to
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Increasing amounts: Needing to gamble with larger amounts to get the same excitement
- Anxiety or irritability: Feeling anxious, irritable, or stressed when not gambling
- Financial difficulties: Borrowing money or going into debt to fund gambling
- Failed attempts to cut back: Repeatedly trying and failing to limit your gaming
- Relationship strain: Experiencing conflicts with family, friends, or partners about gambling
- Using gambling to escape: Gambling to forget problems or cope with negative emotions
Self-Help Tools & Responsible Gaming Features
We provide various tools to help you manage your gaming responsibly:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to sustain during a gaming session
- Betting Limits: Control the amount you wager per spin or per game
- Reality Checks: Receive regular reminders during your gaming session about how long you've been playing
- Self-Exclusion: Voluntarily exclude yourself from accessing our website for a predetermined period
- Session Timers: Set time limits for your gaming sessions
To access these tools, log into your account and visit the Responsible Gaming section in your account settings.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, please reach out to one of these organizations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 015 887 (Free, confidential, 24/7)
Email and online counselling services available
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
All of these organizations provide free, confidential support and can help you with problem gambling issues.
Seek Help Today
If you think you may have a gambling problem, please seek help immediately. There is no shame in asking for support. Problem gambling is a recognized issue, and professional help is available.
Contact Gambling Help Online on 1800 015 887 (available 24/7) or visit www.gamblinghelponline.org.au for confidential assistance.
You can also:
- Speak with a trusted friend or family member
- Contact your GP or mental health professional
- Request self-exclusion from our website
- Reach out to a counselling service
Remember: Help is always available, and recovery is possible.
Dell Bianco is committed to responsible gaming. This information is provided for educational purposes. By using our website, you agree to comply with all applicable Australian gambling laws and our Terms and Conditions. If you are experiencing gambling difficulties, please seek professional help immediately.